origemCOFFEE SUBSCRIPTIONS
01
Plans and club rules
Organize tiers, billing periods, benefits, signup conditions and plan changes around your business model.
FROM THE FIRST SIGNUP TO THE NEXT CYCLEEvery subscription.
Every subscription.
A relationship that continues.
We develop your subscription club platform to connect plans, members, payments and deliveries. With your brand identity and your business rules.
Let's discuss your club↗Explore the possibilities ↓origemCOFFEE SUBSCRIPTIONS
01 / 04MC
MEMBER #0129Marina Costa
New signupSubscriptionWaiting—
Cycle paymentWaiting—
Next shipmentWaiting—
Active members128
Recurring revenue / monthR$10,240
Cycle orders47
Customers choose how they want to take part.
FICTIONAL PLANS AND DATA · NO REAL CHARGES
RECURRENCE WITH OPERATIONSCustomers subscribe.
Customers subscribe.
Operations keep up.
A subscription does not end at payment. It continues through access, communication, delivery and the next renewal. We design these journeys so your team can follow every step.
02
Subscriber management
Track member records, active plans, history, requests and subscription status in one place.
03
Payments and recurring billing
Integrate your payment provider, track confirmations and organize failed payments, retries and notifications.
04
Member portal
Offer a branded space to review plans, update details and request changes under your agreed rules.
05
Orders and delivery
For product clubs, connect subscription cycles to picking, inventory and delivery. For services or content, organize access.
06
Meaningful indicators
Define dashboards for signups, renewals, cancellations and recurring revenue, with calculations aligned with your operation.
ONE CLUB, MANY POSSIBILITIESYour brand experience.
Your brand experience.
Your way of working.
Coffee and food, beauty, books, benefits, content or services. The platform is designed around what you deliver and the relationship you want with your members.
From the chosen plan
to the next cycle.
- 01
Signup
Customers choose a plan and understand prices, benefits and conditions.
- 02
Confirmation
The subscription receives the payment provider response and follows the agreed rule.
- 03
Delivery or access
Operations prepare product shipment or make the service or content available.
- 04
Continuity
The club tracks renewals, support and requests for changes or cancellation.
CONNECTED TO YOUR BUSINESSYour club connects
Your club connects
to your operation.
We assess the APIs and capabilities of the systems involved to connect the platform to ERP, CRM, inventory, finance and support channels. Connections and responsibilities are defined before development.
Payment methods, automatic recurrence, retries, refunds and settlement times depend on the contracted provider capabilities and terms. Access, delivery and cancellation rules are defined in the project.
First, we understand
your club model.
Understand
We map your audience, offer, cycles, benefits and existing tools.
Design
We present the proposed navigation and define the member and staff journeys.
Build and validate
We check signup, payment responses, access or delivery and exception scenarios.
Launch and evolve
We plan go-live, monitoring and future improvements.
BEFORE WE START
About the platform.
Do you provide a ready-made system or build one for my club?+
RAQO develops custom systems. We understand your model and define platform features and integrations in the proposal.
Can I offer monthly, quarterly or annual plans?+
Yes, different billing periods can be included. Cycles, benefits and commercial rules are defined in the project and assessed with the payment provider.
Can the platform bill automatically?+
We can integrate the recurring billing capabilities of your selected provider. Accepted methods, customer authorization, frequency, retries and fees depend on the contracted service.
Is it only for physical product clubs?+
No. The solution can support products, services, content or benefits. Each model requires its own delivery, access and management flows.
Can members change or cancel their plans?+
The member portal can include these requests. Effective dates, communication, access, billing and any refund rules are defined with your team.
Can I connect the club to my ERP or an app?+
We assess existing systems, APIs and permissions to define connections. We can also develop an app as part of the project.
How much does it cost and how long does it take?+
Investment and timeline depend on features, integrations and data migration. We prepare the proposal after understanding your club operation.
THE NEXT CYCLE STARTS WITH A CONVERSATIONHow will your
Talk to RAQO↗