Centralized support
Bring conversations together to organize your team's routine.
MANY CHANNELS. ONE OPERATION.
The conversation continues.
Across every channel.
Connect communication channels directly to your system and organize support in one place, with history and context for every customer.
Let's talk about support ↗Hi! I'd like to book
a consultation.09:41
a consultation.09:41
Clínica LumeHi Julia! Of course. Would you prefer
morning or afternoon?09:41
morning or afternoon?09:41
Afternoon, please.09:42
Camila · ReceptionI've noted your preference, Julia.
We have Tuesday at 3:30 pm. Would that work?09:42
We have Tuesday at 3:30 pm. Would that work?09:42
Please confirm!
FROM CONVERSATION TO CALENDARAppointment confirmedTuesday · 3:30 pm
IN YOUR OPERATIONEvery channel connects.
Every channel connects.
The context stays.
WhatsApp, Instagram, LinkedIn, website chat, email and other channels can be included. Connections depend on your needs and each platform's availability.
Greater agility
Connect communication and processes to respond more efficiently.
A complete customer view
Follow each customer's history within your operational context.
More control
Organize, automate and use support information to guide decisions.
TECHNOLOGY THAT GROWS WITH YOUR BUSINESSWhatsApp integrated.
WhatsApp integrated.
Support connected.
WhatsApp API, multiple agents and AI automation can form a solution integrated with your processes, data and pipelines.
BEFORE WE START
Good to know.
Is omnichannel just WhatsApp?+
No. We bring different channels together, including WhatsApp, Instagram, LinkedIn, website chat and email, depending on the project.
Can we use automation and multiple agents?+
Yes. RAQO offers multiple agents and automated AI responses in WhatsApp integration. Configuration is defined with your team.
THE NEXT STEP IS A CONVERSATION.
Talk to RAQO ↗